After over two years of COVID-19 pandemic where the society experienced various levels of lockdown and face-to-face restrictions, everyone has changed their way of living. We spend more time online to interact with friends as well as shopping. Business has also created a bigger presence online to reach customers. Hellosticker is launched in late 2020 to cater to businesses as well as individuals with sticker printing in Singapore, but the group behind this has been present in the markets of Thailand, Malaysia, and Singapore since 2015. Besides stickers, the company also prints name cards, greeting invitation cards, postcards, gift vouchers, brochures, bookmarks, posters, tags at affordable prices.

Hellosticker approached me to do a feature about the product and service, so I went through the end-to-end purchase cycle to experience the ordering process and placed some real orders.

Wide Range Of Options
You can print your sticker designs in numerous shapes and paper types, like square, circle, oval, rectangle, cut-out, in matt, clear, silver, holographic, and even warranty (destructible) paper.

Price based on Quantity and Delivery Time
You can print from as little as 50 pieces starting at S$13 (one-week delivery). The more you print, the cheaper per piece. I like that they charge based on how fast you want the stickers. You can have it as fast as the same day if you submit the design by 11am!

While ordering the stickers, I decided to replenish my name card and also tried the name card printing. The ordering page has a step-by-step process to guide you through the configuration. You can choose the number of sides to print, paper thickness, gloss or matt lamination, rounded corners, or hot-stamp.

Name Card Template Design
You can either upload your own design, use one of the templates in their website to create from scratch, or engage a human designer to create a design from S$25. If you choose to use the template, a new ordering page will load to let you pick one of the dozens of templates, followed by an editor UI for you to upload images and enter text content. After previewing the design and if you are happy, you can proceed to selecting the quantity and delivery time.

There is no option to save the work-in-progress design, so you have to complete the design in one go. If you reload the page, your design will be gone. This is probably something that Helloprint can consider enhancing.
Artwork Preparation
To upload your own artwork, you need to use the templates provided by Hellosticker, which you can find at the start of the order flow. The website will charge an additional $10 if you submit image files (e.g. JPG, PNG) as it requires the staff to prepare the file for printing.
Add To Cart and Payment
Once you complete the order flow and submit, the order will be added into the cart. You will not be able to make any amendments to the order. For any changes to the order, e.g. change paper type or print quantity, I would have to go through the entire order flow again.
The good thing is that if you have completed the template design for your name card, you can actually download the design in PDF. Technically, this PDF is the artwork file that you can submit, so if you want to change the paper type or quantity, you can just create a new order but choose “Upload Your Design”.

Artwork Review and Response
After submission, the artwork goes through a preparation and if they find any issues, they will email you. I added my mobile number in the account profile and so I also received an SMS notification when a ticket was created. Once I reviewed the issue, I quickly rectified it and uploaded the artwork file again.
What I felt is that you need to have some knowledge in preparing the file to be ready-for-print, including ensuring the resolution is high enough, the dimensions fit according to the guidelines. For my case, I generated the sticker artwork file using Microsoft Powerpoint saved as PDF and fortunately there is no issue at all, but the name card file has a few issues. First, the first file did not contain a valid font, so I used another one. Then I had another issue where the image is not 300 DPI, but I approved for print since the image is quite small and not noticeable.
The only sure way is to engage the Hellosticker design team for S$10, so if you really need to rush something out, it’s better to spend that extra money.

Receiving The Orders
The order page shows the progress very clearly, and once the items are printed and packed for delivery, I will receive another notification on the shipment, including the tracking code. I received the items one day earlier than scheduled by courier.
Upon inspection, I am pleased with the product quality. For the stickers, each sheet has 40 items, and they printed 2 sheets, so I actually got more than the 50 pieces that I requested. I was expecting the stickers to be in smaller cuts just like on the website, though, but I’m quite happy to get them in A4 size as it is easier to store them.

The name cards are also very well-printed. For my order, I requested for 310g art card, matt laminate on both sides plus four rounded corners, which adds to S$17.69. If you remove all the additional options, you can get your 100 name cards in full colour, printed both sides, for S$11.48.

I compared my previous name card vendor, MOO cards, and both are comparable in quality. MOO cards online design UI is more flexible, but they cost a lot more. I would go for Hellosticker if I need a cost-effective yet good quality name card.
Samples Available For Free
Before you decide on ordering any stickers, you can request for samples from Hellosticker website. I submitted my request separately and the samples arrived within 2 working days via courier. In the sample package, they provided the more common sticker shapes and paper types. It’s a good mix to showcase their print quality across the various media.

Conclusion
Hellosticker is a convenient website to print stickers based on your budget and urgency. It offers free delivery in Singapore, provides free online proof before printing, and manages customer expectations with responsive interactions through various channels so that you will get a peace of mind when ordering their products. Do try out their services at hellosticker.com.
